FAQS

FAQs

We provide you solutions to your queries.

What products does Hob Creation manufacture?

We specialize in handmade felt products, including decorations, accessories, home decor items, toys, and custom designs tailored to your specifications.

Can I request custom designs for felt products?

Yes, we offer custom design services where you can provide your design ideas, and we will create them to your exact specifications.

What materials are used in your felt products?

Our products are made from high-quality wool, which is sustainable, eco-friendly, and durable.

Where are your products made?

All our felt products are handmade by skilled artisans in Nepal, with a workforce consisting of 99% women.

Do you ship internationally?

Yes, we ship our products worldwide, with a significant customer base in Europe.

How long does it take to fulfill an order?

Depending on the size and complexity of your order, our standard processing time is 2-4 weeks. Custom orders may take slightly longer.

What is your return policy?

We accept returns within 14 days of delivery for products that are unused and in their original packaging. Custom-made items may not be eligible for returns